General
These Terms and Conditions govern your use of our website and services.
By placing an order on our website, you agree to be bound by these terms.
Orders and Payments
All orders are subject to availability.
We reserve the right to cancel or modify any order if deemed necessary.
Payment can be completed online at the time of placing the order.
We also accept Cash on Delivery (COD) for eligible orders.
For store pickups, payments can be made at the store during collection.
Delivery Policy
We strive to deliver products within the same day of placing the order.
If, for any reason, delivery cannot be completed on the same day, it will be rescheduled for the next day.
Our delivery services are currently limited to Chennai city only.
Customers are required to ensure someone is available at the delivery location to receive the order.
Return Policy
If you are not satisfied with the product, you may return it immediately at the time of delivery.
Once the product has been successfully delivered and accepted, returns will not be accepted under any circumstances.
Please inspect the product upon delivery to ensure it meets your expectations.
Cancellations
- Orders may be canceled before they are dispatched for delivery.
- Once an order is out for delivery, cancellations will not be possible.
Product Quality
We ensure all our products are of the highest quality.
In case of damaged or defective products, please inform our delivery team immediately during delivery.
Limitation of Liability
Classic Pet Products is not liable for delays caused by unforeseen circumstances, such as weather, traffic, or other external factors.
Contact Us
If you have any questions or concerns regarding our terms and conditions, feel free to contact us:
- Email: [email protected]
- Phone: +91 98406 54539